Privacy Policy
Cognitive Counterplay
Last Updated: 30 January 2026
At Cognitive Counterplay, we value your privacy and are committed to being transparent about how we handle your personal data. This policy outlines what we collect, how we use it, and your rights regarding your information.
1. Information We Collect
To fulfill your order, we collect only the minimum personal data necessary:
Contact Data: Your email address provided at checkout
Transaction Data: Details of the product purchased and transaction time
Technical Data: Basic logs (such as IP address and browser type) used for security and site functionality
2. Payment Processing & Security
Payments are processed securely through third-party payment processors such as Stripe and PayPal.
Cognitive Counterplay does not store or have access to your full credit card number or CVV.
Stripe provides us with payment confirmation and limited transaction details for record-keeping.
Payment data is handled according to Stripe’s Privacy Policy:
https://stripe.com/privacy
3. How and Why We Use Your Data
We process your data in order to:
Deliver your digital purchase
Provide customer support and troubleshoot issues
Maintain records required for tax and accounting purposes
4. Third-Party Sharing
We do not sell, rent, or trade your personal information. We only share data with essential service providers:
Stripe (to process payments)
Email delivery providers (to send your ebook or download link)
Legal authorities, only if required by law for tax compliance or fraud prevention
5. Data Retention
We retain transaction records as required under Australian tax and business recordkeeping laws.
6. Your Rights
You may request:
Access to the personal data we hold about you
Correction of inaccurate data
Erasure where legally possible
Withdrawal of consent where applicable
7. Cookies and Analytics
We use essential cookies to ensure our checkout process functions correctly. We may use privacy-friendly analytics to understand site traffic and performance.
8. International Data Transfers
Your information may be processed in countries outside of your own (such as the United States), where our payment processors or service providers operate.
9. Contact Us
For any questions regarding this policy or to exercise your data rights, please contact: